Minor Problem
I was very excited to receive this bag. I am using it to tote work, my lunch, my purse, phone, office supplies, etc. with me to and from work. It fits everything perfectly and seems to be sturdy and well constructed. Minor problem -- the inside zipper pocket arrived broken. When I went to zipper it for the first time the zipper pull just came right off of the end and I have not been able to fix it myself. It appears to be missing the "stopper" at the end. I am not going to send it back because I don't want the hassle over a little inside zipper pocket but that is the cause of my less then 5-star review. It is disheartening to receive a product that is already "broken". Also, I did not want to deduct stars from the product but I was disappointed that I did not receive any communication from the company or tracking information. I have come to rely on the communication from being an Amazon Prime member and when I order from other companies that don't do that I find that I miss it very much. The bag itself is nice and roomy, stylish in an unassuming way and the color is perfect -- I would recommend this to my friends.
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